Privacy Policy
Mhambi Logistics respects your privacy and takes reasonable steps to protect your personal information. This policy explains what information we collect, why we collect it and how we use it.
Information We Collect
We may collect information such as your:
- name and contact details;
- collection and delivery addresses;
- payment or billing information;
- details about the goods being transported; and
- messages or enquiries sent to us.
How We Use Your Information
We use your personal information to:
- provide quotations and logistics services;
- arrange collections and deliveries;
- communicate with you;
- process payments and maintain business records;
- comply with legal and regulatory requirements; and
- improve our services.
Sharing of Information
We may share necessary information with employees, drivers, contractors and service providers who assist us in providing our services.
We will not sell your personal information. We require service providers handling personal information on our behalf to use it only for the agreed purpose and to keep it secure.
Protection of Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure.
However, no website or electronic system can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as it is reasonably required for business, contractual, tax or legal purposes. Information that is no longer required will be securely deleted, destroyed or anonymised where reasonably possible.
Marketing
We will only send electronic marketing communications where permitted by law. You may unsubscribe from marketing messages at any time.
Your Rights
Subject to the Protection of Personal Information Act, 2013 (POPIA), you may request access to your personal information or ask us to correct or delete information that is inaccurate, irrelevant, excessive, outdated or unlawfully obtained.
You may also object to certain uses of your personal information.
Cookies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. You may control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy when our business practices or legal obligations change. The latest version will be published on this website with its effective date.
Contact Us
For questions or requests relating to your personal information, contact:
Mhambi Logistics
Telephone: 072 514 5482
Email: info@mhambilogistics.co.za
You may also lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has been processed unlawfully.